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TIRE & WHEEL CLAIMS PROCEDURES

Contact us at 1-800-538-4181

Tire & Wheel Claims Procedures

Just call EasyCare at 1-800-538-4181.

  • If you have tire or wheel damage (due to a covered loss), bring your vehicle to your selling dealer’s service department (or if not drivable, call our Roadside Assistance number to have your vehicle towed), and let them know that you have an EasyCare Tire & Wheel coverage plan; their trained professionals will handle the rest.
  • If a tire or wheel damage (due to a covered loss) occurs while you are traveling, you can have your vehicle repaired at any licensed repair facility. Be sure to have them call the claims number (1-800-538-4181) prior to preforming any repairs, and have your service contract number available when calling. Adjusters are on duty weekdays from 8:00 am until 8:00 pm EST, and Saturdays from 9:00 am until noon EST.
  • You will only need to pay for your deductible (where applicable) and for any non-covered repairs. The administrator may request copies of your service records or an independent inspection before authorizing repairs.
  • Don’t forget to maintain your vehicle per the recommended maintenance schedule of the manufacturer of your vehicle, and keep verifiable receipts for that maintenance per the terms and conditions of your service contract as noted in the section titled: “YOUR RESPONSIBILITIES.”

Additional Tire & Wheel Coverage Information

Tire

  • Original tires as supplied by the manufacturer and replacement tires of like kind and quality.
  • Any condition that does not result in measurable air loss, such as a “bubble,” does not meet the definition of unserviceable and is not a covered loss.
  • Your tire(s) must have at least 3/32″ of tread depth at the lowest point on the tire at the time of the covered loss for this coverage to apply.

Wheel

  • Original wheels as supplied by the manufacturer and replacement wheels of like kind and quality.
  • Unserviceable means that the wheel is unable to seal with the tire, resulting in air loss.
  • Your tire(s) must have at least 3/32″ of tread depth at the lowest point on the tire at the time of the covered loss for this coverage to apply.
BACK TO MY EASYCARE

The information presented on this site is intended for marketing purposes only and is a summary of the benefits offered. Not all plans are available in all areas and coverage may vary by state. Ask your dealer representative for the actual contract or limited warranty for complete terms, conditions, exclusions and state-specific language. Purchase of this coverage is optional and is not required to qualify for financing.

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