Repair Facilities

Head to our Repair Facility Portal to begin a claim or call us at one of these numbers.

Contract Holders

If you’re a consumer with a contract looking for more information on what’s covered and how to file a claim, we suggest you return to your selling dealer or call our customer service center at 800-526-8678 for a referral to a dealer near you.

GAP Claims

Download a checklist of required documentation and the process for GAP Claims. Log into the GAP Claims Portal to file your claim.

If you choose to sell or gift your car, transferring your contract to the new owner will give them peace of mind and could increase the value of your car. 
If your agreement is transferable, the following will be required:

• Odometer statement or title showing mileage at time of transfer.
• The warranty transfer fee as outlined in your agreement
• Transfer form application >