If you purchased coverage directly from the EasyCare Customer Care Center:
Please contact us directly at 866-945-6195 for further assistance.
For contracts purchased from your dealer:
Please print out and complete the Cancellation Form and process it via email, mail or in person at the dealership where you purchased your contract.
• Email: cancellations@easycare.com
• Mail: APCO Cancellation Department, P.O. Box 88230, Atlanta, GA 30356
Please refer to your contract for specific cancellation language.
Although we will process your cancellations as soon as received, be advised that contract cancellations sent via mail will still render monthly payments until contract is closed. For faster processing, we suggest initiating the cancellation with the dealership at which you purchased your service contract because your dealer will issue any refund due to you. Please note that if your contract was financed with the purchase of your vehicle, and the loan hasn’t been satisfied, any refund due will be sent to your lien holder.
In order to cancel GAP coverage, we require specific documentation based on the reason for the cancellation.
For more details, please refer to the ‘Cancellation’ section under the Terms and Conditions on your contract.
If you have any questions regarding your cancellation:
• Email us: cancellations@easycare.com
• Call us: 800-538-4181, Monday – Friday from 8:30 am – 6:00 pm EST
