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Claims & Customer Support

Hours of Operation:
Monday – Friday, 8:00 AM – 6:00PM EST
Saturdays, 8:00 AM – 12:00 PM EST

Customer Care Center

Hours of Operation:
Monday – Friday, 8:00 AM – 8:00PM CST
Saturdays, 10:00 AM – 3:00 PM CST

Corporate HeadquartersCall us at 800-458-7071.
EasyCare Claims & Customer Support Center

Hours of Operation:
Monday – Friday, 8:00 AM – 6:00 PM EST
Saturdays, 9:00 AM – 12:00 PM EST

Service Contract Claims & Customer Service

Call us at 800-538-4181.

GAP Claims and Customer Support

Call us at 800-521-2774.

Dent Repair Customer Support

Call us at 888-343-7196.

KeyCare Customer Support (24-Hour Hotline)

Call us at 800-865-4249.

Our EasyCare Customer Care Center

Hours of Operation:
Monday – Friday, 8:00 AM – 8:00 PM CST
Saturdays, 10:00 AM – 3:00 PM CST

Corporate Headquarters

Call us at 800-458-7071.

Transfer My Contract

If you choose to sell or gift your car, transferring your service contract to the new owner will give them peace of mind and increase the value of your car.
Please note that conditions may apply (see below for details).

To transfer your contract, mail the following documents to EasyCare (Attn: Transfers) P.O. Box 8058, Norcross, GA 30091:

  1. Letter stating to whom you want to transfer the extended warranty.
  2. The warranty, transfer fee (varies according to state regulations) and written evidence that all maintenance requirements have been met.
  3. Change of ownership documentation and mileage at date of transfer.
  4. Photocopies of documents sent to the manufacturer verifying transfer of factory warranty, if applicable.

Got questions?
We’ve got answers. Call us at 800-538-4181.

CONDITIONS FOR TRANSFER
  • Note: this extended warranty may not be transferred to another vehicle; just another owner.
  • The car is subject to inspection.
  • Transfer of the extended warranty must take place within 30 days of transfer of ownership.
  • Transfer is prohibited to a vehicle dealer or customer of a vehicle dealer.
  • Contracts on leased vehicles can’t be transferred, unless the original lessee is purchasing the vehicle.
  • All remaining underlying warranties must be transferred to the new owner.
Get a Quote

Call us at 800-538-4181.

Renew My Vehicle Service Contract

Interested in renewing your contract? Just follow the quick and simple steps below:

  • Contact EasyCare prior to 1,000 miles and 30 days of the expiration of your current Vehicle Service Contract.
  • If requested, provide EasyCare with verifiable service records showing that maintenance was completed based on manufacturer’s recommended guidelines.
  • For payment options, we accept checks and credit cards, and also offer no-interest financing options (no credit check required).

Got questions?
We’ve got answers. Call us at 800-538-4181.

CANCEL MY CONTRACT

CLAIMS PROCEDURES

Select your coverage below

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VSC

Claims Procedures

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DENT REPAIR

Claims Procedures

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GAP

Claims Procedures

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ROADSIDE ASSISTANCE

Claims Procedures

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TIRE & WHEEL

Claims Procedures

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KEYCARE

Claims Procedures

OUR DRIVER BENEFITS ARE THE INDUSTRY'S ONLY MOTOR TREND RECOMMENDED BEST BUY

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The information presented on this site is intended for marketing purposes only and is a summary of the benefits offered. Not all plans are available in all areas and coverage may vary by state. Ask your dealer representative for the actual contract or limited warranty for complete terms, conditions, exclusions and state-specific language. Purchase of this coverage is optional and is not required to qualify for financing.

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