Customer Care Center

Our goal is to help you improve customer loyalty and CSI, and to create great opportunities for additional VSC, service and vehicle purchases with no effort required by you and your staff. We protect both your customers from illicit marketers who sell unauthorized warranties, and your dealership’s reputation when your customers mistakenly think that you sold them a warranty that covers nothing or very little.

On behalf of your dealership, the EasyCare Customer Care Center (CCC) contacts qualified customers who don’t currently have protection for their vehicle, as well as customers with expiring VSCs for coverage renewal. We safely integrate our database with yours and use multi-channel marketing efforts for maximum results.

Safe database integration and dealer-branded, multi-channel marketing efforts
Helps increase CSI scores, service retention and sales loyalty
Generates more customer and warranty pay revenue, plus vehicle sales as a result of reaching out to customers with expiring warranties
You get non-cancellable commission for VSCs sold through our Customer Care Center and full profit on VSCs purchased at the dealership