Our comprehensive compliance training enables you to meet the legal requirements of your F&I office and beyond—with rates starting at zero.
FAIR CREDIT POLICY & PROGRAM
The Consumer Financial Protection Bureau expects every dealership to adopt a Fair Credit Policy & Program. The National Automobile Dealers Association (NADA) has offered a model program template for its dealership members. The Compliance Essentials F&I program offers the NADA materials, as well as interactive web-based training and policy acknowledgment to support it.
The Compliance Essentials F&I program also includes a response memo for finance sources that seek proof of dealerships’ Fair Credit compliance efforts.
ONLINE COMPLIANCE TRAINING
No matter how committed to compliance a dealership or its F&I personnel may be, if they don’t know the law and how it applies to the F&I office, actually complying will be spotty at best. To educate F&I personnel, EasyCare provides video-based, interactive training.
ADDITIONAL RESOURCES
- Risk assessment
- F&I non-negotiables
- Compliance articles library
- EasyCare product training modules
CORE PACKAGE
F&I Essentials: No Charge
- Online deployment of the NADA Fair Credit Program
- Template response to finance source inquiries
- Deployment of F&l non-negotiables
- Downloadable reporting in support of compliance efforts
- Initial “health check” via compliance survey
- F&l personnel only
- Compliance Officer training and tools
Online, video-based, interactive training on:
- Adverse Actions
- Cash Reporting
- Conditional Delivery
- Credit Applications
- Customer Signature
- Discrimination
- Equal Credit Opportunity Act
- Ethics
- Fair Credit Policy
- FTC Privacy Rule
- FTC Red Flags Rule
- FTC Safeguards Rule
- FTC Telemarketing Rule
- FTC Used Car Rule
- Magnuson-Moss Warranty Act
- Menu Vocabulary
- Negative Equity
- OFAC
- Regulation M
- Regulation Z
- Risk-Based Pricing Rule
UPGRADE OPTIONS
See your EasyCare representative for pricing
Comprehensive Compliance:
Everything included in F&I Essentials, plus:
- Templates for and assistance in development of the following policies:
– Employee Handbook
– F&l Policy
– Sales Policy Privacy Rule Policy
– Fair Credit/Fair Pricing Program
– Safeguards Rule
- Deployment and verification of all policy documents
- Deployment of sales manager and sales associate non-negotiables
- Additional training topics:
– Fair Credit Reporting Act
– GAP
– Non-negotiables
– Retaliation
– Sexual harassment
– Vehicle Service Contracts
…and more
- Job-specific training for all dealership employees
Comprehensive Management System:
Everything included in Comprehensive Compliance, plus:
Third-party compliance reviews
- Annual service
- Deal jacket scan and upload to secure ftp site
- 90-point compliance audit
- Review of sample of recorded transactions (if applicable)
- Red Flags Rule review and annual report
- Safeguards Rule review and annual report
- Written report
- Recap meeting with dealer personnel via webinar
Complaint Resolution System
- Web-based, consumer-facing complaint
The F&I Essentials core package is provided to qualifying EasyCare dealers at no charge. Compliance upgrade options are provided at an additional charge by Mosaic Compliance Services and may require execution of a separate services agreement with Mosaic.
Let us help you meet the legal requirement of your F&I office and beyond. Fill out the form below and we’ll be in touch ASAP. Or call us at 1-800-427-0627.