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EASYCARE UNIVERSITY

Make the ultimate impact at every customer touchpoint

CONTACT US AT 1-844-202-5899

EasyCare’s primary goal has always been to help others succeed, which is why we offer leading-edge training to improve engagement in sales, service, F&I and dealership management. Our blended learning approach consists of classroom courses, virtual training and ongoing online coaching through our Alumni Network that cater to different learning methods. With the right tools and knowledge to get ahead, you’ll be making the ultimate impact at every customer touchpoint.

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CLASSROOM SESSIONS
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VIRTUAL TRAINING
 

Hear what our students say

COURSES

F&I IMPACT
F&I Impact is a five-day course designed to benefit F&I managers of all levels. It combines highly interactive classroom training with role playing to sharpen skills and improve retention.
RV F&I IMPACT
RV F&I Impact is designed to benefit F&I managers of all levels at RV dealerships. It combines highly interactive classroom training with role playing to sharpen skills and improve retention.
AFIP CERTIFICATION
The auto industry is highly-regulated with dozens of rules and regulations governing the vehicle sales and F&I process. AFIP certification gives you a working knowledge of the state and federal laws that apply to F&I, opportunities for continuing professional development, and a higher standing in the industry.
ONE-TOUCH: SALES AND F&I
Merging the sales and F&I process is becoming more prevalent as dealers look for ways to satisfy the modern customers’ need for transaction speed. One-Touch trains students on one efficient process to take customers from greeting through delivery.
RETAIL IMPACT
Retail Impact trains the key sales skillsets required in the age of digital retailing. Students will learn how to meet the customer’s needs for on-demand information, provide hospitality through the sales experience, advocate for F&I benefits and succeed despite the customer’s desire for speed of delivery.
ONLINE LEARNING CENTER
EasyCare University’s Learning Center brings leading-edge training straight to your computer, tablet or phone. Our online “skills based” interactive training is designed to augment product knowledge and industry best practices. We provide built-in testing to ensure comprehension, and management reporting systems to easily monitor employees’ training progress and results.

QUESTIONS ABOUT EASYCARE UNIVERSITY?

Fill out the form below and we’ll be in touch ASAP. Or call us at 1-844-202-5899.

TESTIMONIALS

COURSE SCHEDULE 2022

Tue 27

LIVE: RV AFIP Certification

September 26 - September 27
Philadelphia PA
Oct 17

LIVE: F&I Impact

October 17 - October 20
Norcross GA
Oct 25

LIVE: AFIP Certification

October 25 - October 26
Mooresville NC
Nov 02

LIVE: AFIP Certification

November 2 - November 3
Raleigh/Durham NC
Nov 07

LIVE: AFIP Certification

November 7 - November 8
Philadelphia PA
Nov 09

LIVE: AFIP Certification

November 9 - November 10
Washington, D.C.
Nov 14

LIVE: F&I Impact

November 14 - November 17
Philadelphia PA
Dec 13

LIVE: AFIP Certification

December 13 - December 14
Atlanta GA

MEET THE TRAINERS

A partner with Strategic Diversified prior to APCO’s acquisition in 2021, Jeremiah Shelton, Vice President of Training and Development, has been in the industry for over 20 years. Jeremiah is responsible for driving APCO’s learning strategy, including creating and implementing training programs, driving a culture of continuous learning and development, and working with leadership and partners in the industry to understand current and future training needs. In addition to his extensive experience, Jeremiah is also an award-winning children’s book author.

Erica Cooper brings over 8 years of dealership experience to the EasyCare University training team. She’s proficient in new hire onboarding, internal sales training, curriculum development, facilitating in-dealership coaching, and classroom training. Before joining APCO, Erica was a Master Instructor in the Credit and Financial Services field, developing multi-channel, customized learning solutions with a focus on federal regulations and the impact they have on underwriting processes. She has also earned the title of AFIP Certified Master Instructor- one of the most sought after certifications on the market. Erica's broad experience gives her the ability to bring the auto industry and VSC admin world together in a formula that works.

Steve Richards is an industry-renowned trainer who works with more than 40 of the nation’s most prestigious retail automotive organizations—many ranked in the top three by their OEMs. His modern sales strategies, transparency, and trust-building skills prepare sales teams to more effectively work with today’s informed and internet-savvy customers. Steve has a wealth of experience in helping dealers streamline their sales processes to make the customer’s purchase experience faster and more fun than the traditional and dated “road to the sale.” Plus, Steve has taught thousands of sales team members to use social media to brand themselves and increase their personally generated traffic. He practices what he preaches—sharing his cutting edge automotive sales strategies and techniques on YouTube, which have been viewed over 12,000,000 times.

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