EasyCare University - EasyCare
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EASYCARE UNIVERSITY

Make the ultimate impact at every customer touchpoint

CONTACT US AT 1-844-202-5899

EasyCare’s primary goal has always been to help others succeed, which is why we offer leading-edge training to improve engagement in sales, service, F&I and dealership management. Our blended learning approach consists of classroom courses, virtual training and ongoing online coaching through our Alumni Network that cater to different learning methods. With the right tools and knowledge to get ahead, you’ll be making the ultimate impact at every customer touchpoint.

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CLASSROOM SESSIONS
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VIRTUAL TRAINING
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ALUMNI NETWORK
 

Hear what our students say

COURSES

F&I IMPACT
F&I Impact is a five-day course designed to benefit F&I managers of all levels. It combines highly interactive classroom training with role playing to sharpen skills and improve retention.
RV F&I IMPACT
RV F&I Impact is designed to benefit F&I managers of all levels at RV dealerships. It combines highly interactive classroom training with role playing to sharpen skills and improve retention.
ADVANCED F&I IMPACT
Advanced F&I Impact will stretch any Business Manager to reach new levels of performance and leadership! We focus on off-menu selling, second menu options and advocating for F&I. We also take a deep dive into the six responsibilities of the Business Manager.
PRINCIPLES OF F&I IMPACT
Principles of F&I Impact is an intense two-day review of the F&I Impact process. It combines highly interactive classroom training with role playing and personalized instructor feedback to sharpen skills.
AFIP CERTIFICATION
The auto industry is highly-regulated with dozens of rules and regulations governing the vehicle sales and F&I process. AFIP certification gives you a working knowledge of the state and federal laws that apply to F&I, opportunities for continuing professional development, and a higher standing in the industry.
ONE-TOUCH: SALES AND F&I
Merging the sales and F&I process is becoming more prevalent as dealers look for ways to satisfy the modern customers’ need for transaction speed. One-Touch trains students on one efficient process to take customers from greeting through delivery.
RETAIL IMPACT
Retail Impact trains the key sales skillsets required in the age of digital retailing. Students will learn how to meet the customer’s needs for on-demand information, provide hospitality through the sales experience, advocate for F&I benefits and succeed despite the customer’s desire for speed of delivery.
ONLINE LEARNING CENTER
EasyCare University’s Learning Center brings leading-edge training straight to your computer, tablet or phone. Our online “skills based” interactive training is designed to augment product knowledge and industry best practices. We provide built-in testing to ensure comprehension, and management reporting systems to easily monitor employees’ training progress and results.

TESTIMONIALS

COURSE SCHEDULE 2021

Jun 14

LIVE: F&I Impact & AFIP Certification

June 14 - June 18
Louisville KY

MEET THE TRAINERS

Carl Grane has more than 28 years of experience in the automotive industry, including training, financial services, income development and dealership management. Most recently, he earned the title of AFIP Certified Instructor, giving him the ability to train F&I managers, sales consultants, agents and other personnel on the many complicated state and federal laws associated with the F&I profession. Carl brings a blended learning approach to the training curriculum by combining our learning management system, live online web training and in-person classroom-style training. His training programs for finance and insurance, sales and fixed operations help dealers create passionate employees and customers for their automotive dealerships.

Steve Richards is an industry-renowned trainer who works with more than 40 of the nation’s most prestigious retail automotive organizations—many ranked in the top three by their OEMs. His modern sales strategies, transparency, and trust-building skills prepare sales teams to more effectively work with today’s informed and internet-savvy customers. Steve has a wealth of experience in helping dealers streamline their sales processes to make the customer’s purchase experience faster and more fun than the traditional and dated “road to the sale.” Plus, Steve has taught thousands of sales team members to use social media to brand themselves and increase their personally generated traffic. He practices what he preaches—sharing his cutting edge automotive sales strategies and techniques on YouTube, which have been viewed over 12,000,000 times.

Erica Cooper brings over six years of experience in independent dealerships to the EasyCare University training team. She’s proficient in new hire on-boarding, internal sales training, curriculum development, facilitating in-dealership coaching, and classroom training. Erica Before joining APCO, Erica was a Master Instructor in the Credit and Financial Services field, developing multi-channel, customized learning solutions with a focus on federal regulations and the impact they have on underwriting processes. She recently gained a AFIP Instructor certification, giving her the knowledge to lead ECU students through all three levels of certification: Basic, Senior and Master. Erica's broad experience in independent auto dealerships gives her the ability to bring the independent auto industry and VSC admin world together in a formula that works.

Jeremy brings over 20 years of experience in the automotive industry to the EasyCare University training team. Before joining APCO, Jeremy spent four years as a National Training Manager, leading internal and external training and development programs in the F&I space—including developing a highly-regarded dealer leadership academy. Before that, he spent over fourteen years in the retail automotive franchise space holding positions from sales to Managing Partner. He holds facilitator certifications in some of the world's leading development programs and has earned the title of AFIP Certified Instructor- one of the most sought after certifications on the market. Jeremy believes that for an organization to move from good to great, you've got to focus on the development of people.

QUESTIONS ABOUT EASYCARE UNIVERSITY?

Fill out the form below and we’ll be in touch ASAP. Or call us at 1-844-202-5899.

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