You’ve heard it before and you’ll hear it again: video is taking content marketing by storm. HubSpot found that people watch an average of 1.5 hours of video per day, and it’s no surprise—after all, YouTube has more monthly unique visitors than any other channel aside from Facebook. And businesses that are effectively utilizing video are reaping the benefits. Axonn Media research found that 7 in 10 people view brands in a more positive light after watching interesting video content from them; they are more likely to share the video with others, spend more time on the company’s website, and increase their interaction with the brand.
But not all videos are created equal.
There is a powerful neurochemical called oxytocin that enhances empathy and is produced in our brains when we are trusted or show kindness to others; so, if you hug a friend, a dose of oxytocin will be released. But in recent years, the Center of Neuroeconomics Studies at Claremont Graduate University began to question if we could “hack” the oxytocin system. To do this, they tested if narratives shot on video, rather than just real-life interactions, would cause the brain to produce oxytocin. Sure enough, by taking blood draws before and after the narrative, they found that character-driven stories do consistently cause oxytocin synthesis. The entertainment industry, for example, has fully capitalized on this fact with the creation of reality TV shows.
What the Center of Neuroeconomics discovered is that a key aspect to an effective story is that it must “transport” us into the characters’ world. When done effectively, character-driven stories with emotional content result in a better understanding of the main points a brand wishes to make and enable better recall of these points down the road.
PROTECTING WHAT MOVES YOU
In order to provide dealers with compelling F&I explainer videos that they can effectively showcase in their dealerships, we create videos that center on authentic, real-life stories of everyday people and show how the F&I benefit’s value proposition relates to their passions. Instead of simply presenting the benefits out in layman’s terms, we produce narratives that create empathy for our brand and easy-to-understand value propositions that will be better retained by dealership’s customers (thank you oxytocin!).
Different dealerships have different needs, which is why we provide both animated and lifestyle versions. Our latest video set centers on the life of a busy woman named Jennie who is an avid photographer and devoted mother. Watch the video to see how EasyCare KeyCare protects what moves her:
We also have an EasyCare SelectCare video—click here to check it out. Stay tuned for more!
Related Articles
As interest rates continue to rise, dealerships should prepare for customer questions on interest rates, and offer value-selling. Read Jeremiah Shelton’s latest article in Automotive News to learn more!
Success in selling finance and insurance products is like playing a team sport – the F&I manager can’t carry it alone. When a team works together, everyone wins. Read on to learn how to follow the F&I playbook and score in sales.
As vehicle technology becomes more and more sophisticated, challenges that stem from computers, complex electronics, and connectivity pose unique concerns. Dealers should have a plan in place to educate staff and customers on emerging technology across their dealership, as well as look to their F&I providers to help them stay ahead of changing vehicle protection needs.
As the market returns to pre-pandemic levels, RV dealers must find new ways to include their F&I team in the sales process. Here are three ways to do that.
Every F&I manager deserves the opportunity to discuss the advantages of financing through the dealership. We’re sharing seven different conversations you can leverage when have a cash customer.
Too few F&I managers properly present products for maximum customer acceptance. That’s a problem when you consider how much money is potentially left on the table.
