You’ve heard it before and you’ll hear it again: video is taking content marketing by storm. HubSpot found that people watch an average of 1.5 hours of video per day, and it’s no surprise—after all, YouTube has more monthly unique visitors than any other channel aside from Facebook. And businesses that are effectively utilizing video are reaping the benefits. Axonn Media research found that 7 in 10 people view brands in a more positive light after watching interesting video content from them; they are more likely to share the video with others, spend more time on the company’s website, and increase their interaction with the brand.
But not all videos are created equal.
There is a powerful neurochemical called oxytocin that enhances empathy and is produced in our brains when we are trusted or show kindness to others; so, if you hug a friend, a dose of oxytocin will be released. But in recent years, the Center of Neuroeconomics Studies at Claremont Graduate University began to question if we could “hack” the oxytocin system. To do this, they tested if narratives shot on video, rather than just real-life interactions, would cause the brain to produce oxytocin. Sure enough, by taking blood draws before and after the narrative, they found that character-driven stories do consistently cause oxytocin synthesis. The entertainment industry, for example, has fully capitalized on this fact with the creation of reality TV shows.
What the Center of Neuroeconomics discovered is that a key aspect to an effective story is that it must “transport” us into the characters’ world. When done effectively, character-driven stories with emotional content result in a better understanding of the main points a brand wishes to make and enable better recall of these points down the road.
PROTECTING WHAT MOVES YOU
In order to provide dealers with compelling F&I explainer videos that they can effectively showcase in their dealerships, we create videos that center on authentic, real-life stories of everyday people and show how the F&I benefit’s value proposition relates to their passions. Instead of simply presenting the benefits out in layman’s terms, we produce narratives that create empathy for our brand and easy-to-understand value propositions that will be better retained by dealership’s customers (thank you oxytocin!).
Different dealerships have different needs, which is why we provide both animated and lifestyle versions. Our latest video set centers on the life of a busy woman named Jennie who is an avid photographer and devoted mother. Watch the video to see how EasyCare KeyCare protects what moves her:
We also have an EasyCare SelectCare video—click here to check it out. Stay tuned for more!
Related Articles
Do you know the different types of training and development that different F&I providers in the space provide? And do you know which one your dealer needs to succeed? Find out why we recommend you working with a development company that has your best interests in mind.
Your staff is key to the success of your dealership and turnover is a big concern for most dealers. 64% of franchise dealers agree that training and developing their employees is a top priority but also not an easy one to take on. Need some ideas on how to retain staff through development and training?
We all know that customer experience is important but how do we continue to improve this and gurantee each customer is a repeat one? Some dealers knows that the customer is in control and they must meet them where they are in the buying process and handle the deal how they want it to be handled to ensure success. Rob Volatile has some tips and tricks to ensure your dealership operations are set up for success.
Compliance is one of the most important things to be concerned about in your dealership, especially when change is on the horizon. With the new “Motor Vehicle Dealers Trade Regulation Rule” being proposed by the FTC, there are many things to start educating yourself on. We have established a few suggestions to better prepare your dealership for change in compliance.
Most auto industry experts began 2022 predicting dealerships would have more inventory by now. But supply replenishment has taken longer than the experts predicted. Now, just as manufacturers hint at more supply, we may be heading into a recession.
F&I is a critical linchpin in connecting car buyers back to the selling dealership. As a dealer, you can either practice hope—meaning, you hope that the customer returns to your store—or you can create a contractual link with a customer.
