Before you work the wrong deal, take the time to listen. By asking these five questions, you can become the best advocate for your customers and sell more cars.
It’s no secret that dealership turnover is higher than in other industries, and the cost of losing an employee in the first year can be up to three times their salary in lost revenue; not to mention recruiting costs and more.
Proper training is no longer a nice-to-have, and with the right skills and knowledge your team can make a more meaningful impact on your customers and your bottom line.
Compliance begins the second your customers step on the lot. Because of this, it’s vital for every dealership to ensure that their processes are compliant, and they provide the necessary compliance training to support their team.
These ten words are worth a million: The secret to success lies in acquiring the right talent.