It’s no secret that dealership turnover is higher than in other industries, and the cost of losing an employee in the first year can be up to three times their salary in lost revenue; not to mention recruiting costs and more.
Proper training is no longer a nice-to-have, and with the right skills and knowledge your team can make a more meaningful impact on your customers and your bottom line.
Differentiate your dealership with a certified-pre-owned program, like Motor Trend Certified, to compete for a broader share of used-car sales.
Compliance begins the second your customers step on the lot. Because of this, it’s vital for every dealership to ensure that their processes are compliant, and they provide the necessary compliance training to support their team.
Preventing unsolicited warranty providers from damaging your dealership reputation and customer retention has never been easier.
Set your business apart with corporate social responsibility and reap the business and brand benefits that come along with it.