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WHY EASYCARE

Contact us at 1-800-538-4181

OUR JOURNEY

Knowing that something had to be done about the negative connotation that was so readily associated with the car buying and servicing experience, Founder Larry Dorfman set out to change the paradigm in 1984: create ultimate peace of mind with premier driver benefits, and superior customer satisfaction starting from the vehicle purchase, through the span of the vehicle ownership, and back to the next vehicle purchase. The idea soon turned into a business concept that worked, and in the early 1990’s, Automobile Protection Corporation (APCO) and its EasyCare brand became recognized on a national scale.

Today EasyCare is part of the APCO Holdings family, and is a leading marketer and administrator of automotive aftermarket products sold throughout the United States. With more than 35 years of experience, we offer a full suite of driver F&I benefits, innovative dealer services and industry-leading customer service. We proudly hold an A+ rating from the Better Business Bureau, and our benefits are the industry’s only MotorTrend Recommended Best Buy. APCO Holdings’ majority shareholder is Toronto-based Ontario Teachers’ Pension Plan, Canada’s largest single-profession pension plan.

CORE VALUES

 

I am Invested. I believe in APCO’s vision, goals, and purpose. I am committed to doing my part to further the success of the company, our customers, and my colleagues.

I am Authentic. I am genuine, sincere, and transparent in every interaction. I learn from every experience.

I am Principled. I strive to do the right things that are aligned with the best interests of the company. I lead by example and take responsibility for my work.

I am Caring. I show respect and compassion for our customers, our company, and my colleagues. I act with empathy and honesty.

I am Open. I embrace other points of view and believe our differences make us stronger. I am willing to accept and drive change.

PARTNER WITH US

What does it mean to partner with EasyCare? It means having all of the resources to succeed—the power to grow—at your fingertips. Having access to the industry’s most highly-acclaimed individuals, and the ability to gain insight into up-and-coming trends and best practices. Disrupting the market with innovative technology. Providing the nation’s leading driver benefits to your customers, with confidence that the customer service they’ll receive on our end mirrors the great reputation of yours. It means always having a partner by your side.

Together, let’s open doors to endless opportunities.

Let’s talk. We’ll get in touch with you soon.

OUR LEADERSHIP TEAM

The APCO Holdings leadership team has decades of automotive experience with a proven track record of driving results for dealers, agents, and partners.
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Finbarr O’Neill
Executive Chairman
Finbarr O’Neill
Executive Chairman
Finbarr (“Fin”) O’Neill joined the Board of APCO in February 2018 and was named CEO & Chairman in May 2019. Fin has over 20 years of experience as CEO with various companies in the automotive industry. Most recently, Mr. O’Neill was President and CEO of J.D. Power. In his 10 years with J.D. Power, Fin helped lead the firm through a period of dramatic expansion into data & analytics, and integration of strategic acquisitions including the NADA Used Car Guide and the used car pricing consumer website National Appraisal Guides. Previously, he served as CEO of Hyundai Motor America where he helped lead a brand turnaround, Mitsubishi North America, and Reynolds & Reynolds.
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Tony Wanderon
Chief Executive Officer
Tony Wanderon
Chief Executive Officer
Tony Wanderon was named CEO of APCO in 2023. He has more than 32 years in the industry as an Agent, Administrator and Executive for a Fortune 50 company and has spearheaded or been involved in many public and private sale transactions of companies he has led. Throughout his career, Tony has been an innovator and leader in the automotive F&I industry, pioneering several F&I products including GAP and Trade-In Protection and developed the first successfully integrated dealer-owned Personal Lines Insurance Agency.‍​
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John Lee
President
John Lee
President
John Lee joined APCO in 1991 with the primary responsibility of developing and managing APCO’s insurance relationships and risk management policies and procedures. He was promoted to President in 2003 after having served in various positions, including Chief Operating Officer. Prior to joining APCO, John was a Claims Manager at General Group International and Maryland Casualty Company. He holds a B.A. from Furman University and an Honorary Degree in Foreign Studies from Kansai Gaidai University in Hirakatashi, Japan.
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Bob Haeffner
Chief Financial Officer
Bob Haeffner
Chief Financial Officer
Bob joined APCO in 2022 as Chief Financial Officer. He brings nearly 30 years of experience in finance and accounting with a deep understanding of the automotive retail industry. Bob brings a wealth of industry experience in accelerating growth and raising capital, strategic business planning, mergers and acquisitions, and corporate governance. Bob comes to APCO with significant financial executive experience in consulting and the automotive sector. Most recently, he served as Vice President and CFO of Southeastern Toyota Distributors, LLC. He received his master's degree in business administration from the University of Miami and his bachelor's in economics and management from Trinity College in Deerfield, Ill.
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Courtney Hoffman
Chief Revenue Officer
Courtney Hoffman
Chief Revenue Officer
Courtney Hoffman drives APCO’s organic and inorganic growth engines, overseeing our national sales teams, agent partnerships, post-purchase sales, and a robust F&I training program. Courtney will also guide APCO's M&A growth plan, building on recent acquisition gains. She brings over 25 years of industry experience in Claims, Operations, OEM/strategic partnerships, mergers and acquisitions, and sales leadership.
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Pankaj Singh
Chief Technology Officer
Pankaj Singh
Chief Technology Officer
Pankaj Singh brings over 20 years of technology industry experience to his role as CTO. Leading APCO’s IT department and project management office, Singh finds innovative ways to leverage technology to better serve our customers and employees—today and in the future. He holds a bachelor’s degree in Engineering and an MBA, and is a published author on software engineering, IT, managerial decisions and quality compliance.
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Christina Schrank
Chief Services Officer
Christina Schrank
Chief Services Officer
Christina Schrank leads Claims and Operations with a laser focus on providing the service and support our customers deserve and expect. Over her 25+ years with the company, Christina has held the roles of Operations Supervisor, Director of Operations, VP of Marketing and Customer Support, and COO of NAC. She holds a degree in Business Administration and has been honored several times by industry publications for her contributions to the industry.
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Erika Ahern Curran
Chief Legal Officer
Erika Ahern Curran
Chief Legal Officer
Erika joined APCO in 2023 as Chief Legal Officer. She brings nearly 25 years of experience to her role, most recently serving as Chief Counsel for Assurant’s Global Auto Business Unit. Previously, Erika served as the General Counsel for a division of CNA Insurance and before that spent twelve years serving in a variety of legal, claims, and business roles at Allstate. Erika began her career as a trial attorney in Chicago where she litigated over a dozen jury trials. She is a member of the Bar in New York, Illinois, and Arizona. Erika holds a J.D. from Southern Illinois University School of Law and a Bachelor of Arts from Siena College.
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David DeCredico
SVP, Reinsurance
David DeCredico
SVP, Reinsurance
David DeCredico joined APCO as its Vice President for Reinsurance Programs in 2004 after spending the early part of his career in Public Accounting. David holds a Bachelor of Arts degree from Wake Forest University and a Master’s of Science in Management from the Georgia Institute of Technology. David is also a licensed Certified Public Accountant. In 2007, in addition to managing EasyCare’s Dealer Reinsurance programs, he took on primary responsibility for Program Development and managed the relationships with all of APCO’s OEM and other private labels.
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Spencer Wanderon
SVP, Sales
Spencer Wanderon
SVP, Sales
Spencer Wanderon leads APCO’s indirect agency channel nationally, supporting partners in growing their business and driving success in their agency. Spencer and his team employ a responsive relationship-building approach that separates them from the pack and makes them the best in the industry. He holds a Bachelor’s in Finance & Economics from the University of Alabama. His twin girls motivate him to be the best he can be.
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Greg English
SVP, Managing Director EasyCare
Greg English
SVP, Managing Director EasyCare
Greg English leads the EasyCare sales channel for APCO Holdings and is focused on helping dealers grow their business and achieve their goals. He joined APCO in 2016 after the acquisition of Automotive Development Group (ADG), an agency in the Southeast where he served as the President for over 19 years. Greg has decades of automotive experience, including Southeast Toyota and JM&A. Greg holds a Bachelor of Arts degree in business from The Citadel.
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Jennifer Haddow
VP, Marketing
Jennifer Haddow
VP, Marketing
Jennifer Haddow brings over 20 years of experience leading marketing strategy and execution, focusing on brand positioning, targeted demand generation, and sales enablement for the APCO Holdings family of brands. She joined APCO in 2015 as Director of Marketing, then Senior Director of Marketing Operations in 2019, and was promoted to Vice President of Marketing in 2023. Prior to joining APCO, Jennifer led creative services for a global medical technology company and held various marketing roles at mortgage services and lending technology companies. She holds a B.A. in Public Relations from the University of Georgia.‍ 
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Yahaira Calero
VP, Human Resources
Yahaira Calero
VP, Human Resources
Yahaira Calero is an empowering leader with nearly 20 years of experience in human resources, business operations, and customer service within the automotive industry. She joined APCO in 2022 as Director of HR Operations and was promoted to Vice President of Human Resources in 2023. In her current role, Yahaira supports APCO’s leaders with a unique perspective and appreciation that human capital is every organization’s most important asset. Before joining the APCO team, her roles included HR Relationship Manager and various operational roles at JM Family Enterprises. Yahaira received her MBA from Florida Atlantic University and her bachelor's in criminal justice from John Jay College in New York City.  
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CONTACT US

Got questions? We’ve got answers. Call us on one of the numbers below. Please note: contract claims can’t be handled online. For all claims filing assistance, please have your service advisor call our claims department at the number below.

Hours of Operation:
Monday – Friday, 8:00 AM – 8:00 PM EST
Saturdays, 9:00 AM – 12:00 PM EST

Service Contract Claims & Customer Service
800-538-4181

GAP Claims and Customer Support
800-521-2774

Dent Repair Customer Support
888-343-7196

KeyCare Customer Support (24-Hour Hotline)
800-865-4249

Corporate Headquarters
800-458-7071

Hours of Operation:
Monday – Friday, 8:00 AM – 8:00 PM CST
Saturdays, 10:00 AM – 3:00 PM CST

Renew your vehicle coverage
800-230-2434(Option 6)

Get coverage for your vehicle
800-760-7791(Option 2)

24-Hour EasyCare Roadside Assistance
855-331-9493

Automobile Protection Corporation
6010 Atlantic Boulevard
Norcross, GA 30071
info@easycare.com

The information presented on this site is intended for marketing purposes only and is a summary of the benefits offered. Not all plans are available in all areas and coverage may vary by state. Ask your dealer representative for the actual contract or limited warranty for complete terms, conditions, exclusions and state-specific language. Purchase of this coverage is optional and is not required to qualify for financing.