F&I Impact

Jeremiah Shelton, Vice President of Training and Development, has been in the industry for over 25 years. Jeremiah is responsible for driving the learning strategy at EasyCare, including creating and implementing training programs, driving a culture of continuous learning and development, and working with leadership and partners in the industry to understand current and future training needs. 

Dom Zappia has been in the industry for almost 20 years. His extensive knowledge started at a dealership where he was first introduced to F&I as the Finance Manager. Dom's passion for F&I grew into an extensive training program developed specifically with RV and marine dealerships in mind. His understanding of how dealerships work has helped him to tailor training needs for dealers across the nation.

With over 35 years of experience in the automotive, RV, and marine industries, Shane Seys brings an extensive background of dealership knowledge to any training class. He has experience in training departments throughout the dealership and has focused on F&I, sales, customer satisfaction, and operations.  

Billy Somers brings over 24 years of experience in the automotive, RV and marine industries to EasyCare dealers. He is passionate about helping finance departments succeed and is focused on training and consulting dealers to help them drive profitability.

Rob Hefner brings over 25 years of industry-related experience. Since beginning his powersports career in 2003, Rob has focused on F&I training and development, helping dealerships strengthen performance, increase income, and build sustainable business practices. 

Rich Butler is a seasoned sales and finance leader with three decades of experience and a passion for developing people. He is recognized for building high-impact training programs, coaching cross-functional teams, and cultivating a culture of teamwork and continuous improvement. His leadership has led to enhanced operational processes, stronger customer outcomes, and sustained revenue growth. Rich’s ability to guide teams toward shared goals is a defining factor in his long-standing success.

Dave Gibbs brings over 22 years of retail automotive experience. His journey has included general sales manager as well as F&I producer and director. He specializes in retail automotive sales, F&I classes, manager and leadership development, lead management and phone skills as well as compliance and legal training. Dave holds a lifetime Master Certification in Professional Financial Service (LMPFS) through AFIP.