Your EasyCare VSC is designed to cover unexpected vehicle repairs. Some items, such as wiper blades and light bulbs are normal wear and tear items and will not be covered. Other things, such as fire or hail damage, would be covered by your comprehensive insurance. Here is a detailed listing of the types of things that are not covered by our service contracts. Specifics may vary, depending on the coverage you choose.

1. MECHANICAL BREAKDOWN or FAILURE:
   • When repairs are performed without prior authorization;
   • Caused by negligence, misuse or abuse;
   • Caused by a lack of maintenance, such as maintenance of the constant velocity joint boot, timing belt and brake pads (see maintenance requirements in section "C. YOUR RESPONSIBILITIES";
   • Caused by any external cause such as collision, theft, freezing, fire, vandalism, riot or explosion, lightning, earthquake, windstorm, hail, volcanic eruption, water or flood;
   • Of any part damaged by fire;
   • Tire or wheel damage due to traffic accident, improper inflation, overloading, dry rot, tread separation, defective tire or curb impact damage;
   • Wheel damage as a result of continued operation on a flat tire;
   • Arising out of the FAILURE of an otherwise covered part that does not meet manufacturer's specifications, including modifications and/or alterations to the VEHICLE not approved by the manufacturer's authorized representative. (Some examples: oversized tires, headers, altered ignition system, free flow exhaust system, lift kit and aftermarket alarm systems);
   • Related to a surcharge item when the applicable surcharge box in the application section has not been marked;
   • Covered by warranty, repair providers guarantee, other service CONTRACT, or insurance policy;
   • Of any part(s), component(s), or repair(s) described as covered by the manufacturer's warranty for the term and mileage of such coverage at the time of first retail sale, whether collectible or not;
   • If YOUR VEHICLE is used for commercial purposes, which includes but is not limited to VEHICLES used for commercial or government purposes, pickup, and delivery service, company pool use, or business travel when the VEHICLE is used by more than one driver, deliveries, service or repair calls, route work, job site activities, construction, farming, ranching or hauling, unless Commercial Coverage is indicated in the Customer Information section of the CONTRACT;
   • If YOUR VEHICLE is used for snow plowing or commercially, in a manner which is not included in those coverages. Please see the coverage description in the CONTRACT for definitions, coverages and restrictions;
   • If YOUR VEHICLE is used for racing on or off road, competition or speed contests or towing a trailer in excess of 2,000 lbs. unless equipped with a factory approved towing kit and the weight of the trailer does not exceed manufacturer's specifications;
   • If YOUR VEHICLE is used as an emergency vehicle or for rental;
   • Where it is determined that for more than 1 month or 1,000 miles the odometer has been inaccurate, inoperative or altered so that the VEHICLE'S true mileage cannot be verified;
   • That is a direct result of a mechanical or structural defect when the manufacturer has announced a public recall for the purpose of correcting such defect;
   • Due to continued operation and failure to protect the VEHICLE from further damage caused by lack of necessary coolants or lubricants;
   • Due to lack of lubrication from sludge or varnish, regardless of cause;
   • Of a covered part damaged by a non-covered part;
   • Of a non-covered part damaged by a covered part, unless YOU have TotalCare coverage, as indicated in the Customer Information section of the CONTRACT;
   • Of a covered part which is damaged by fuel or lubricant contamination, rust or corrosion;
   • Any damage resulting from pre-ignition or detonation, regardless of cause;
   • That occurs prior to the CONTRACT'S effective date or is reported after the CONTRACT'S expiration.
2. Loss of time, inconvenience, bodily injury and property damage, or other incidental or consequential damage that results from MECHANICAL BREAKDOWN or FAILURE.
3. Storage and freight charges.
4. Repairs to any non-covered parts.
5. The cost of teardown, disassembly or assembly if coverage cannot be applied.
6. Adjustments necessary to correct squeaks, rattles, water leaks or wind noise.
7. Maintenance/Parts:
   • Unless required as part of a covered repair and YOU have TotalCare coverage: parts and normal maintenance items/procedures such as, engine tune-ups, spark plugs, spark plug wires, glow plugs, filters, brake pads, brake shoes, brake linings, brake rotor, suspension alignment, wheel balancing, hoses, air conditioning lines and hoses, belts and wiper blades.
   • Unless required as part of a covered repair: adjustments, lubricants, coolants and fluids.
   • Other maintenance services and parts described in the manufacturer's maintenance schedule for the covered VEHICLE.
8. Other Parts not covered:
   • If YOU selected PowerCare or PrimaryCare: telephones, radar detectors and C.B. radios, VCRs, DVD players, navigation systems, AM/FM radios, cassette players, C.D. players and speakers, graphic equalizers.
   • If YOU selected StatedCare: telephones, radar detectors and C.B. radios, VCRs, DVD players, navigation systems; non-factory installed AM/FM radios, cassette players, C.D. players and speakers, graphic equalizers (unless an integral part of the factory installed radio).
   • If YOU selected TotalCare: non-factory installed telephones, radar detectors and C.B. radios, VCRs, DVD players, navigation systems, AM/FM radios, cassette players, C.D. players and speakers, graphic equalizers (unless an integral part of the factory installed radio).
   • Bright metal, sheet metal, bumpers, ornamentation moldings, carpet, upholstery, paint, exhaust system, brake drums, MacPherson strut cartridge insert or shock absorbers, batteries, battery cables, lenses, light bulbs, sealed beams, glass, wheel covers, wheels, interior trim, carburetor, throttle body assembly, manual clutch components, body seals and gaskets (e.g., weather stripping).
   • Convertible tops, glass, plastic, framing, cables, seals or motor (convertible top motor is covered under TotalCare).
9. The repair of valves and/or rings for the purpose of raising the engine’s compression when a MECHANICAL BREAKDOWN or FAILURE has not occurred.
10. Additional loss or damage which is occasioned by the CONTRACT holder or operator’s failure to use all reasonable precautions to protect the VEHICLE from any further loss or damage after a MECHANICAL BREAKDOWN or FAILURE has occurred.
11. Any costs if verifiable receipts as required in section “C. YOUR RESPONSIBILITIES” are not furnished on request.
12. Replacement tires or wheels for which proof of purchase/verifiable receipts are not furnished, when applicable.