Since 1984 EasyCare™ has continually set the standard for excellence by being individually and collectively committed to, and accountable for, applying the following core values to everything we do:
- Customer Satisfaction
- Teamwork
- Shared Vision
- Integrity
In April of 2007 APCO's employees and their equity partners, Stone Point Capital -Trident IV, purchased the company back from Ford Motor Company and are continuing to build on a quarter of a century of outstanding benefits and services delivered with uncompromising professionalism and integrity. Here are a few facts on our company, our great people, and our accomplishments:
- Founded in 1984.
- More than 3.6 million EasyCare™ customers since inception.
- More than 1.7 million active contracts.
- $190,000,000 + in claims paid the past 12 months.
- Over $1.7 BILLION in claims paid.
- Almost 3000 franchised new car dealers provide EasyCare™ benefits and services to their customers.
- More than 300 Claims and Personal Service Professionals
- 23 internal Sales, Marketing and Training support team members with 300 years of combined experience.
- A growing list of more than 200 Representatives and OEM partners,
- Long term strategic partnerships with Sonic Automotive (since their inception in 1997) and American Honda Finance (since 1994).
- Repair facilities are paid directly – NO WAITING TO BE REIMBURSED. See Rules for Coverage.
- EasyCare™ Vehicle Service Contracts (VSCs) are fully insured by XL Capital with A rating (by A.M. Best) and $60 billion in assets.
- EasyCare™ also has business relationships with Allstate, Monumental and Arch insurance companies.
- EasyCare™ employees’ average tenure is more than 10 years.
Our Award Winning Customer Service processes have helped us
build long term marketing and administrative relation ships with the following national companies:
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