EasyCare® Extended Warranty FAQ
- Why should I purchase an EasyCare® extended warranty?
- How do EasyCare extended warranties work?
- When should I purchase EasyCare Coverage?
- How much do EasyCare contracts cost?
- Is there a Money Back Guarantee?
- What parts and service does an EasyCare contract cover?
- Is my car, truck, or SUV eligible for coverage?
- Do I have to wait for reimbursement on my repair claim?
- How are repair claims processed?
- I have coverage from EasyCare but have lost my paperwork. Am I still covered?
- Where can I get my car repaired?
- What other services does EasyCare offer?
Why should I purchase an EasyCare extended warranty?
EasyCare is there for you when you need repairs, with everything you need to get back on the road: roadside assistance, towing, a rental car, direct payment to the repair facility of your choice, and more! Since 1984, EasyCare has helped over 4 million drivers with everything from transmissions, to engines, to wheel bearings, and just about everything in between. What's more, EasyCare coverage makes your car worth more at trade-in or sale time. To see the surprisingly high costs of typical repairs, see our Auto Repair Costs Chart. EasyCare customers are glad to have protection from rising repair costs - see EasyCare testimonials from our EasyCare vehicle owners.
How do EasyCare Extended Warranties Work?
EasyCare "extended warranties" are really vehicle service contracts. Vehicle service contracts are often referred to as "extended warranties", "car repair insurance", or "breakdown insurance" by customers, but they are actually contracts between you and EasyCare under which EasyCare agrees to pay your repair facility for covered repairs. You buy and own your EasyCare vehicle service contract for a single fee - which can be financed - and then EasyCare pays for all covered repairs for the life of the contract.
Below you'll see some common questions and answers about EasyCare vehicle service contracts. See also Warranties 101 for an excellent explanation of how an EasyCare vehicle service contract can work for you.
When should I purchase EasyCare coverage?
EasyCare coverage is actually most economical to purchase early in the life of your vehicle, even for the same term of coverage. It may sound counterintuitive, but it's actually less expensive to buy coverage up to 100,000 miles when a car is new or nearly-new than it is to add 40k additional miles to a car that already has 60k miles on the odometer. And you're not paying for double coverage: if EasyCare is in place during manufacturer's warranty, EasyCare takes that coverage into account when rates are set, plus supplements your manufacturer's initial warranty* with benefits like Tire & Wheel coverage, trip interruption benefits, and more.
How much do EasyCare contracts cost?
Similar to car insurance, the cost of an EasyCare contract is directly related to the type of car you own, how long it has been in service, and what deductible and plan you select. EasyCare warranties may be included in your vehicle purchase financing (ask your dealer for details), paid by credit card, or financed separately (no credit check is required) with a minimum of 10% down and the balance in 6 to 18 monthly installments.
Is there a money-back guarantee?
Absolutely. Each EasyCare plan has a 30-day full money-back guarantee (provided there are no claims). After 30 days, upon your written request, EasyCare will refund the pro-rata unused portion of your warranty.
What parts and service does an EasyCare contract cover?
Several plans are available: from EasyCare TotalCare® plans that offer comprehensive coverage, to powertrain-only coverage that cover the major engine and drive train components. For most drivers, EasyCare TotalCare represents the best value, and offers the most peace of mind. Compare warranty plans here.
Is my car, truck, or SUV eligible for coverage?
Coverage is available on vehicles with up to 80,000 miles on the odometer post-purchase, or up to 120,000 miles at time of vehicle purchase. Coverage added post-purchase requires 30 days and 1000 miles of manufacturer coverage remaining, or that the car passes inspection at any licensed repair facility, including EasyCare Preferred Dealers. Contact EasyCare Customer Care 1-800-230-2434 if you would like a referral to a repair facility near you. EasyCare also provides commercial coverage for many types of vehicles.
Do I have to wait for reimbursement on my repair claim?
No. EasyCare pays the repair facility directly. Your only out-of-pocket expense is the deductible, if applicable, and any charges not covered under your contract, such as maintenance work or non-covered repairs.
How are repair claims processed?
Bring your car and your EasyCare vehicle service contract to a licensed repair facility. The repair facility will call EasyCare for pre-authorization before work is performed, and EasyCare will pay the repair facility directly on your behalf by credit card. It’s that simple!
I have coverage from EasyCare but have lost my paperwork. Am I still covered?
Yes, you do not have to have a copy of your paperwork or ID card to get coverage. Simply visit any licensed repair facility (see below) and ask them to call the EasyCare claims line listed on our website, and reference your VIN number (this is a permanent number located in your vehicle) to obtain authorization for any covered repair.
Where can I get my car repaired?
EasyCare extended warranties are welcomed at virtually every licensed repair facility in the U.S. and Canada, as well as at all EasyCare dealerships. The dealership that sold the vehicle is often the best choice because it will have the expertise to do the repairs correctly, and will maintain your repair and maintenance records for you.
I really like my warranty. What other products does EasyCare offer?
EasyCare offers EasyCare® RV Coverage, EasyCare®GAP coverage, EasyCare® Dent Repair, EasyCare® Personal Assistant, EasyCare® KeyCare and DriverCare. You can also purchase coverage for additional vehicles, or renew your warranty.
*Initial manufacturer's warranty coverage varies by manufacturer. Please see your coverage manual for details.